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FAQ

Questions,
answered.

The essentials about SOIS, how it works, and what it costs.

What is SOIS?
SOIS is an agent-native ERP: a platform that runs your whole business (contacts, tasks, inbox, documents, accounting, warehouse, and more) and is built so an AI agent operates it for you. You describe the outcome; the agent does the work inside SOIS.
Do I need my own AI agent to use it?
No. For the richest experience you connect the agent you already use (Claude, ChatGPT, Cursor, or any MCP client). If you have no agent of your own, you can send a plain-English request to the Chat Agent Gateway and the SOIS agent does the work and replies.
What is MCP, and why does it matter?
MCP is the Model Context Protocol, an open standard for connecting AI agents to tools. Your SOIS workspace is a full MCP server, so any compatible client can connect and every tool a person can use becomes available to your agent. Being open by protocol means you are never locked to one vendor.
What can the agent actually do?
Anything a person can do in your workspace: raise an invoice and send it, move a deal and book a follow-up, summarise the inbox, start onboarding for a new hire, reconcile payments, and combine those steps without anyone wiring an integration.
Is my data safe and private?
Yes. Every business has isolated data, and branded networks each get their own database and storage. Agents are permission-aware: an agent can only use the tools the person it acts for is allowed to use, enforced when tools are offered and again when they run. Data is encrypted in transit and at rest. See the security page.
How much does it cost?
Launching a workspace is free, and AI usage is billed as credits, so you pay for the work your agent actually does. Paid Business plans add the full app marketplace, integrations, and team features. Enterprise is custom. See pricing.
What is the difference between business and enterprise?
Business is for running your own operation: launch a workspace and use it. Enterprise is for operators who want to launch their own branded, fully isolated SaaS network on the platform, with their own brand, domains, database, and pricing. See for enterprise.
Can I build my own apps?
Yes. Connect your agent to the SOIS build tools, describe the app you want, and build it on your own machine. Building costs nothing. Publish to the marketplace and you take the larger share every time it is used. See for developers.
Which languages is SOIS available in?
The platform supports nine languages: English (US and UK), German, French, Italian, Spanish (Spain and Latin America), Brazilian Portuguese, and Japanese. The site detects your region and shows the best match, falling back to US English.
How do I exercise my data rights under GDPR?
Use the data-rights request form to ask us to access, correct, delete, export, or restrict your data. If you use a workspace operated by a branded network, that operator is the controller and the request goes to them; we help them fulfil it.

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