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Glossary

The language of
the agent era.

Plain-language definitions of the ideas behind SOIS. No jargon for its own sake.

Agentic ERP

A business platform designed so an AI agent operates it on your behalf, rather than a person clicking through screens. SOIS is an agentic ERP: contacts, finance, inbox, and more, all driven by your agent.

Agent-native

Built for agents first. Every capability is exposed as a tool an agent can call, instead of an API stapled onto software made for humans.

Model Context Protocol (MCP)

An open standard for connecting AI agents to tools and data. Your SOIS workspace is a full MCP server, so any MCP-capable client can connect and use it.

Bring your own agent

Connecting the AI you already use (Claude, ChatGPT, Cursor, and others) to your workspace, so your own agent does the reasoning and SOIS spends no AI on your behalf.

Chat Agent Gateway

A single endpoint for callers with no agent of their own. Send a plain-English request; the SOIS agent understands it, acts across the workspace, and replies by webhook.

Workspace

Your isolated instance of SOIS where your business data lives and your agent does its work. Launch one at app.sois.ai.

Network

A branded, fully isolated SaaS product an operator runs on SOIS, with its own domains, database, and pricing. Networks never share data.

Extension (app)

A unit of functionality you install from the marketplace. Each adds entities, UI, and agent tools, and your agent can use it the moment it lands.

Marketplace

The catalog of apps that any business on any network can install. Developers build apps with their own agent and publish them here.

AI credits

The usage-based currency of SOIS. You hold a balance and pay per action your agent takes, so budgets are set in real money rather than arbitrary request quotas.

Permission-aware

An agent can only use the tools the person it acts for is allowed to use. Permissions are enforced when tools are offered and again when they run, and access fails closed.

Tenant

A single business account within a network. Each tenant is isolated, with its own users, data, and workspace.